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Supply chain chaos has sellers and shoppers on edge, with no relief in sight anytime soon. To better understand how marketers should navigate this unusual holiday shopping season, we spoke with a variety of experts to get tips on what makes for successful holiday e-commerce marketing -- and why planning, implementation, and customer engagement are paramount in these continually changing times. [More...]

Designed specifically for the needs of senior living communities and healthcare facilities, Amazon explained that Alexa Smart Properties simplifies deploying and managing Alexa-enabled devices at scale, helping properties offer customized experiences for residents and patients, and increase care team productivity and operational efficiency. [More...]

Canonical has released Ubuntu 21.10, Impish Indri. The new version of its flagship OS has a heavy focus on cloud-native, AI/ML, and Ubuntu developers on Windows. This is not a major distro upgrade. Nonetheless, Ubuntu 21.10 does play catch up with the latest Wayland improvements and GNOME 40 -- finally. [More...]

A new Forrester survey commissioned by Capgemini, Salesforce, and MuleSoft reveals companies face the same recurring customer experience (CX) struggles. They lack an integrated single source of truth for customer data and are strapped with subpar personalization capabilities. [More...]
When will supply chain disruptions begin to improve?
By the end of this year
In the first half of 2022
At least a year from now
When the global pandemic is eradicated
The situation will only worsen from here